Help desk
Something not working in PowerSchool, on the network or on a computer? Submit a ticket and our team will get on it. If you can’t log in, call, text or email us instead.
Submit a ticket
Log in to our ticket system to report an issue or make a request. You’ll be able to follow its progress until it’s resolved.
Open the ticket systemCan’t log in? Reach us directly
Hours
Monday to Friday 8 am – 10 pm, weekends 8 am – 4 pm
What we can help with
Accounts and access
Logins, passwords, roles and permissions.
Reports and submissions
Report cards, provincial reports and errors.
Wi-Fi and computers
Network outages, slow Wi-Fi, laptops, Chromebooks and printers.
Google and Microsoft 365
Accounts, passwords, email, Classroom and Teams.